Contacts

Contact Us

At RollXO, we prioritise your needs and are committed to providing exceptional support. Whether you have inquiries about your account, game rules, or technical difficulties, our dedicated team is here to help. Below you will find various ways to get in touch with us.

Email Support

You can reach us via email for assistance:

Email:[email protected]

Phone Support

If you prefer to speak to one of our support representatives directly, please call us at:

Phone: (02) 4938 7654

Working Hours

Our support team is available:

• Monday to Friday: 9:00 AM – 6:00 PM AEST
• Saturday: 10:00 AM – 4:00 PM AEST
• Sunday: Closed

Support Channels

You can reach out through our email or phone for support. We do not currently offer live chat assistance; however, our email response times are prompt.

Callback Request Instructions

If you would like us to call you back, please send an email with your contact number and a brief description of your query. We will return your call within our working hours.

Map Directions

For those who need to visit us, our physical address is:

Find us on the map: Google Maps

Geographical Service Area

RollXO proudly serves players across Australia, holding a valid gaming license for fair operations.

Escalation Procedure

Should your concerns not be resolved satisfactorily through standard support, you can escalate your issue by contacting:

• Send an email detailing your case to our Escalation Team at [email protected].
• Expect a response within 48 hours.